Unable to login to vCenter Chargeback Manager


I was not able to use the vCenter Chargeback Manager in my home lab for a while. After booting the server, the login window showed this message: “An error has occurred. Please contact the system administrator or try again later”.

CBM-login-01Figure 1

After a quick search on the Internet, I have found VMware KB 1030532, unfortunately, it is not applicable in this situation.
Another source is the “Best practices and Troubleshooting Guide for vCenter Chargeback Manager 2.0.0.”. Page 23 presents a similar problem, as a probable cause it points to the database, which may has run out of disk space.

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vCenter Chargeback Manager – Part 3


This is the third part in a series of posts on the vCenter Chargeback Manager (vCCM, from now on). Part 1 was all about the installation of vCCM. In Part 2, the basic configuration was discussed. In this part, I will explain some of the philosophy behind the product, and start creating reports.

I suppose you have installed and configured vCCM without any problems? Did you add a vCenter server and the vCenter Chargeback Manager Data Collector is running? Fine.

By the way, these posts come from my study notes while preparing for my VCP5-IaaS certification and cover at least parts of Objective 1.1 – Install vCloud Components and Section 3 – Configure and Administer vCenter Chargeback.

A word about vCenter Chargeback Manager Users, roles and permissions.
After the installation of vCCM has finished, there is only one user, in my case I named the account “admin”. This first user has the role of Super User.  This role has all the privileges. vCCM provides a mechanism called resource-based authorization. As such vCCM works with; Resource types, Users and Groups, Roles and Permissions.
For the sake of simplicity, I will continue to work with my “admin” account.

vCCM-03-01Figure 1 – Users

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vCenter Chargeback Manager – Part 2


In the previous post, I have discussed the basic installation of vCenter Chargeback Manager (vCCM, from now on). In this post we will continue and show the basic configuration of the product.

I suppose you have installed vCCM without any problems and all services are running. vCCM has quite a number of services, which should  start automatically.

To log in to vCCM, you will need a supported browser, in my case IE 9 and Firefox worked well.

On the vCCM server, you launch the application from the Windows menu. From a remote workstation, provide the application URL, which was displayed after installing vCCM.

When you log in to vCCM for the first time, you will be prompted to enter a license key.

vCCM-02-01Figure 1 – License

Provide the License key and the credentials, created during the installation. When the license key has been accepted, you can log in to the application.

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vCenter Chargeback Manager – Part 1


LAST UPDATE: 08-07-2013

The exam blueprint for the VMware Certified Professional Cloud (VCP-Cloud) certification includes several products. Of course, vSphere ESXi and vCenter Server are the basic building blocks and vCloud Director is the most discussed product. But there is another product you need to understand; vCenter Chargeback Manager (vCCM, from now on). You need to know how to install the product; also a full section of the blueprint is dedicated to configuration and administration. You need to know how to generate Reports. But before you can generate your first report, you have been through a lot of stages.

So, I expected to find a lot of posts on this subject, but I did not. For that reason, in a series of posts, I will share my experience with the vCCM. In the first part, let’s start with the installation of vCCM.

Note: In my case, I installed vCCM for training purposes. For that reason, I did not completely follow all steps and recommendations in the official documentation. So, in case, you need to install vCCM in a real-life production environment, I recommended having a look at the vCenter Chargeback Manager Installation and Upgrade Guide.

You can find the official resources here and start a free trial for 60 days. Some useful official documents are:

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