Recently, I was performing an upgrade from View version 6.0.1 to 6.2.1. On other occasions upgrades from version 6.0.1 to 6.2.0 did not cause serious issues. View 6.2.1 is said to be a “maintenance” release, so I did not expect much problems.
The update of the standalone View Composer, the Connection Server and the Security Server went smoothly. After this stage it is a good practice to test the functionality of the View Composer and the Connection Server and Security Server. Setting up a connection from a Windows Horizon Client, went well, but after selecting a desktop pool, the following error was received “Unable to connect to desktop: There is no available gateway for the display protocol. Try again etc…”
Figure 1
The Connection Server log files showed the following error message: “ERROR (0894-1510) <ajp-nio-8009-exec-1> [DesktopsHandler] (SESSION:3580_***_7533) No co-management availability for protocol PCOIP””.
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